FAQ’s

Start with our Wig Buyers Guide. Shopping for a wig can be challenging, especially if you don’t know exactly where to start. Our Wig Buyer’s Guide is here to help. It guides you through the steps to finding your style! You can also message one of our resident wig experts via WhatsApp on +18723319512 or via Live Chat from Monday to Saturday 8:00 am – 6:30 pm CST

KlarahDiamond.com does not store your card details. We ensure that all customer details and information are encrypted and kept private and all transactions are processed through a secure credit card processing system.

It only takes a few minutes to set up your account. Once in place, you’ll enjoy easy access to your order history for reference, tracking, and quick reorders of your favorite styles. Plus checkout will be fast and efficient

You will receive your order within 3-5 business days after the items have been shipped, excluding holidays. We will email your tracking number once your hair has been shipped. If it is a special order or hair that is not in stock, please allow 7-10 business days.

Co-washing, also known as conditioner washing, is a way to clean the hair without the use of shampoo. Washing your hair with conditioner, or co-washing, is often considered very good for curly hair. Co-washing consists of cleansing the hair with a MOISTURIZING conditioner.

For a full sew-in weave we recommend buying 2-3 packs of hair. For hair over 16″, we recommend ordering 3-4 packs of hair. The main rule: Longer hair equals shorter weft width.

Also, take into consideration that the number of bundles needed also depends on the style and volume desired. For example, if you want a celebrity weave with a lot of volume and layers you will need 3 to 4 bundles of hair.

YES, you can color our hair. Our hair is 100% virgin hair and has never been chemically treated and it can therefore handle the coloring process very well.

However, it will no longer be virgin once you color or process the hair. We suggest you consult a professional if you wish to color your virgin hair.

YES, this is 100% Human Hair, so treat it as your own. You can curl and straighten the hair as desired. (Note – The hair may lose some of the curl patterns with constant blow drying).

We love to keep you in the know about special promotions, new arrivals, and more. It is easy to sign up and if you decide not to receive our email, simply click the Unsubscribe link included at the bottom of our email. You can always change your mind later if you miss hearing from us.

Yes! Your privacy is definitely a priority!

Contact

Still have questions?